FAQs (Frequently Asked Questions)
Do I need therapy?
Therapy can be helpful if you’re feeling overwhelmed, anxious, emotionally stuck, navigating a life transition, experiencing relationship stress, or simply wanting more support and clarity. You don’t have to be in crisis to benefit—many clients come to therapy to build coping tools, improve emotional health, and feel more grounded.
Who do you work with?
Rethink Awareness, PLLC provides culturally responsive, client-centered care. We specialize in supporting Black women and other clients of color, and we welcome clients of all backgrounds. Clinician availability may vary by state and specialty.
Do you offer telehealth or in-person sessions?
We are telehealth only at this time. To begin services, you must be located in Virginia (VA), North Carolina (NC), or South Carolina (SC) at the time of your session.
How long are sessions and how often will we meet?
Standard sessions are typically 53–60 minutes. Most clients start with weekly sessions, and we may transition to biweekly as progress and needs evolve.
Do you offer a free consultation?
Yes. We offer a free 15-minute phone consultation to answer questions and help determine if we may be a good fit.
Do you accept insurance?
We are in-network with select plans (including Aetna, BCBS of NC, Cigna/Evernorth, UnitedHealthcare/Optum, Carelon Behavioral Health, and Ameritas Health), depending on clinician and state. Coverage varies, so we encourage clients to verify benefits.
What forms of payment do you accept?
We accept major credit/debit cards, and HSA/FSA cards. A card may be required to keep on file.
What are your self-pay rates?
Individual sessions are $165 and initial intake sessions are $185.
What is a Good Faith Estimate?
If you don’t have insurance or choose not to use insurance, you have the right to receive a Good Faith Estimate of expected charges before services.
Do you offer Christ-centered counseling?
Yes—faith-integrated support is available upon request. If you would like faith included, sessions may incorporate scripture, prayer, and faith-based reflection alongside evidence-informed approaches.
How do I request an appointment?
You can request an appointment through our website (Start Here — New Clients), or contact us at (919) 980-5025 or support@rethinkawareness.com. We typically respond within 2 business days.
What if I’m in crisis?
If you are in immediate danger or experiencing an emergency, call 911 or go to the nearest emergency room. You can also call or text 988 (Suicide & Crisis Lifeline) for 24/7 support.